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Emergency Response – House Fire

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We recently received a AAA Activation from a member requesting urgent assistance. Their neighbour’s house was on fire and they could hear screaming and see smoke coming from the house.

The nearest fire station and medical services were immediately dispatched to provide assistance. The fire rescue team arrived on the scene in less than ten minutes and were able to bring the fire under control. Medical Services assessed the family members who were in the home at the time of the fire and Thankfully there were no injuries in this unfortunate event, and all those involved were unharmed.

Thanks to the quick thinking actions of a caring neighbour and the swift action of the fire department and medical teams lives were saved in this devastating incident.

Dispatcher: SA47 Natia
TrackBox ERPC National & International
08616-TRACK
08616-87225
https://trackbox.world | https://t.me/BriansPD

*Dispatcher files are reports detailing the experience of the dispatcher as they deal with emergencies and so are recorded after the fact.

Categories: Dispatcher Files

TrackBox is a singular platform that connects South Africans to most branches of emergency services country-wide. We launched Together SA CAN back in 2003 with the goal of uniting all emergency services role players into “South Africa’s 911 emergency system.” In 2013 we established it as a non-profit company whose primary function is to facilitate and co-ordinate responses to emergencies anywhere in South Africa, anytime. TrackBox is our technology that makes this collaboration bigger, better and faster. Living up to our motto of ANYTHING! ANYTIME! ANYWHERE!

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