Motor vehicle accident in Diepkloof

Dispatcher Files

We received a call late one night reporting that there had been a motor vehicle accident in Diepkloof, Gauteng. The caller was stressed as the incident had just occurred and the driver of the other vehicle was under the influence of alcohol and had driven away from the scene. Fortunately, there were no injuries to the caller.

We were able to get the required information about his insurance policy but unfortunately there was no policy in place on any of our affiliated roadside assistance or corporate member benefits networks. Although the caller was not a member, we were able to assist by providing towing assistance from a CoDriverapproved panel of towing service providers.

The vehicle was successfully towed to the caller’s chosen panel beater for assessment and the required repairs. We further advised the caller to report the incident to SAPS and his insurance provider.

Dispatcher: SA47 Natia
TrackBox ERPC National & International
08616-TRACK
08616-87225
https://trackbox.world | https://t.me/BriansPD

#TrackBox #SACAN #Teamwork #DispatcherFiles #TrackBox_Helps #Download_the_App

*Dispatcher files are reports detailing the experience of the dispatcher as they deal with emergencies and so are recorded after the fact.