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Motor Vehicle Accident, Kwazulu Natal

In the early hours of one morning, we received a call from a member reporting that he had been involved in a motor vehicle accident. His vehicle had collided with another vehicle and the two occupants of that vehicle also required assistance.

We got details of the incident location from our member and immediately dispatched Netcare 911 for urgent assistance. SAPS were also advised of this incident. By this time, I had also received a call from our members’ parents who were requesting updates on the situation. NetCare 911 were on scene within a short period to aid the three injured persons. Our member was transported to a local hospital for further treatment. Fortunately, he was not seriously injured, and after being assessed by the medical team at the hospital, he was discharged. Both occupants of the other vehicle, unfortunately, sustained serious injury and were admitted to the hospital for further care and treatment.

Dispatcher: SA47 Natia
TrackBox ERPC National & International
08616-87225 |

*Dispatcher files are reports detailing the experience of the dispatcher as they deal with emergencies and so are recorded after the fact.