What to do if you have been the victim of domestic abuse

Dispatcher Files

The decision to leave or stay is always up to you. You are the only one who is qualified to judge the safety of yourself and your family. If you decide to leave, or your abuser leaves it is important to make sure you are as safe as possible. Here are some things you can do:

• Get expert legal advice on child visitation rights and options for restraining orders.
• Change your phone number.
• Pre-program emergency numbers into the phone or install the AAA Response app.
• If you are staying in the same accommodation you once shared, change the locks and install a security system, smoke detectors and outside lights.
• Inform neighbours, employers and schools about any restraining orders, and instruct them to call the police immediately if they see the abuser nearby.
• Make sure schools know who is allowed to collect your children. 
• If the abuser has visitation rights, be extra cautious during your children visitations hours.
• Vary the route and times to your place of employment and children’s schools.
• Use a code word with family, colleagues, teachers or friends so they know when to call the police for help.
• Keep copies of all relevant paperwork (including restraining orders) and take note of any further incidents.

ERPC Dispatcher: Natia (SA47)
TrackBox ERPC National & International
08616-TRACK
08616-87225
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*Dispatcher files are reports detailing the experience of the dispatcher as they deal with emergencies and so are recorded after the fact.