VEHICLE ACCIDENT

Dispatcher Files

The ERPC received a call regarding a vehicle that had lost control and rolled on a dirt road. The caller did not have any other information at the time. I asked her to try and get a contact number on scene. I then asked Netcare 911 to be on standby pending further information. Netcare decided to respond immediately as the passengers involved in the accident may have been severely injured.

I followed up with the caller to see if she had managed to get any further information as to the exact location, number of occupants in the vehicle and severity of the injuries. The caller said we can stand down the ambulance since the driver and passenger of the vehicle had already called for assistance. 

Netcare911 were only a few minutes away from the scene so proceeded anyway. The paramedics assessed the patient on scene, however the patient chose to go to hospital with the assistance of a family member.

In any emergency situation, please call TrackBox immediately, and provide as many details as possible to our dispatchers. This will enable us to accurately assess any situation and allocate the necessary help timeously.

Michelle (SA24)
TrackBox ERPC National & International
08616-TRACK
08616-87225
https://trackbox.world/
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