Business robbery – Gunshots fired, vehicle damaged

Dispatcher Files

We received a call from a Hollard Insurance corporate benefits member requesting roadside assistance due to a business robbery that had occurred.   She had been shopping at a shopping complex in Kwamashu, Kwazulu Natal when the robbery occurred. Gunshots had been fired and her vehicle had been damaged in the process. I advised her to take precautions and ensure she was in a safe place. After confirming the policy and vehicle details we immediately contacted the Hollard approved towing service provider.

The damaged vehicle was successfully towed to the required destination and our Member was transported safely to her home.

Dispatcher: SA49 Lihle
TrackBox ERPC National & International
08616-TRACK
08616-87225
https://trackbox.world | https://t.me/BriansPD

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*Dispatcher files are reports detailing the experience of the dispatcher as they deal with emergencies and so are recorded after the fact.