Hit a pothole and stranded in the middle of nowhere

Dispatcher Files

In the early hours of the morning of my recent night shift I received a call from a AAA Response member informing me that a friend of hers who is not a client had hit a pothole with his vehicle causing damage to the CV joint. I called her friend directly and he provided me with his ID, vehicle details, and insurance company. I quickly called the insurance company so that they could get help to him as soon as possible as he was stranded in a remote area. I then called him back and he was relieved to hear that help was on the way.

I then called the AAA Response member back to let her know I was able to find help for her friend. I was happy that she had activated her AAA Response panic button to request assistance for her friend, even though he was not a AAA Response member.

We encourage you to make use of your AAA Response app to play the role of a good samaritan in any emergency.

Anything! – Anytime! – Anywhere!

ERPC Dispatcher: Mdu (SA21)
TrackBox ERPC National & International
08616-TRACK
08616-87225
https://trackbox.world | https://t.me/BriansPD

#TrackBox #SACAN #Teamwork #DispatcherFiles #TrackBox_Helps #Download_the_App

*Dispatcher files are reports detailing the experience of the dispatcher as they deal with emergencies and so are recorded after the fact.