Hit a pothole and stranded in the middle of nowhere
Dispatcher Files
In the early hours of the morning of my recent night shift I received a call from a AAA Response member informing me that a friend of hers who is not a client had hit a pothole with his vehicle causing damage to the CV joint. I called her friend directly and he provided me with his ID, vehicle details, and insurance company. I quickly called the insurance company so that they could get help to him as soon as possible as he was stranded in a remote area. I then called him back and he was relieved to hear that help was on the way.
I then called the AAA Response member back to let her know I was able to find help for her friend. I was happy that she had activated her AAA Response panic button to request assistance for her friend, even though he was not a AAA Response member.
We encourage you to make use of your AAA Response app to play the role of a good samaritan in any emergency.
Anything! – Anytime! – Anywhere!
ERPC Dispatcher: Mdu (SA21)
TrackBox ERPC National & International
08616-TRACK
08616-87225
https://trackbox.world | https://t.me/BriansPD
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*Dispatcher files are reports detailing the experience of the dispatcher as they deal with emergencies and so are recorded after the fact.