Increased stress and hopelessness due to Covid-19

Dispatcher Files

On my recent nightshift, I received a call from a familiar voice. One of our dispatchers had heard a commotion behind their home at a very late hour and had gone to investigate. They discovered that a female occupant of a nearby residence had tried to take her own life. I immediately dispatched Netcare911 as the patient was in a critical condition and needed urgent medical attention. On Netcare’s arrival at the scene, the patient was quickly assessed and taken to the hospital for further care. 

During this uncertain time, much pain and anguish is experienced by many due to separation from their loved ones, loss of income due to lockdown and recession, or anxiety and fear of the unknown as a result of the pandemic. 

It is important to remember that you need not suffer in silence, you are not alone. Activate your AAA Response app for assistance if you are feeling low and we will put you in touch with trained professionals to help you get through this difficult time.

ERPC Dispatcher: Savannah (SA48) 
TrackBox ERPC National & International
08616-TRACK
08616-87225
https://trackbox.world | https://t.me/BriansPD

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*Dispatcher files are reports detailing the experience of the dispatcher as they deal with emergencies and so are recorded after the fact.

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