Medical – Fall from Horse

Dispatcher Files

It was on my recent day shift that I received a call from one of our AAA Response members advising that one of his neighbours had gone out for a ride on her horse and on returning she had fallen off the horse sustaining a serious injury.

I dispatched Netcare 911 who went out to assist the patient, a female in her sixties. When calling the member back to report that Netcare was on the way he further advised me that a nursing sister was on scene assisting the patient and keeping her calm until the paramedics arrived. Netcare arrived shortly thereafter and took over in assisting the patient and transported her to the nearest hospital.

The patient sustained a fractured wrist and a dislocated shoulder. She was extremely happy with the quick response and the care she received from the Together SACAN, and the Netcare team.

We wish the patient a speedy recovery.

ERPC Dispatcher: Michael (SA37)
TrackBox ERPC National & International
08616-TRACK
08616-87225
https://trackbox.world | https://t.me/BriansPD

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*Dispatcher files are reports detailing the experience of the dispatcher as they deal with emergencies and so are recorded after the fact.