Treat every activation as an emergency!

Dispatcher Files

We recently received an app support activation from a member and on making contact with the member to offer assistance, we came to realise that it was in fact an emergency.  Our member requested an ambulance as two of their staff members had been involved in an accident. Their vehicle had collided head on with a 3-ton bakkie.

Fortunately, there were no serious injuries, although both members suffered from chest and back pain. An ambulance was dispatched to the scene as well as a tow truck service to tow the vehicle. Security response vehicles were also dispatched. Both patients were taken to the hospital for further medical care and fortunately, after receiving some medication, both were cleared to go home.

Treat every activation as an emergency!

Dispatcher : SA47 Natia
TrackBox ERPC National & International
08616-TRACK
08616-87225
https://trackbox.world | https://t.me/BriansPD

#TrackBox #SACAN #Teamwork #DispatcherFiles #TrackBox_Helps #Download_the_App

*Dispatcher files are reports detailing the experience of the dispatcher as they deal with emergencies and so are recorded after the fact.