What to do if you’re in a building that’s on fire

Dispatcher Files

• Never ignore a fire alarm. Your first reaction should be to alert the people around you and leave as swiftly and safely as possible.
• Act swiftly but try to stay as calm as possible.
• Stay as low as possible in case of smoke or fumes.
• Don’t waste time searching for valuables.
• Do not attempt to extinguish the fire unless yourself, especially if it has already spread and gotten out of control.
• To alert anyone who may not be aware, shout, ‘Fire! Everyone out!’
• Feel the door handle or higher on the door with the back of your hand. If it feels hot, fire may be on the other side of the door, so keep it shut. Stuff clothing, towels, or newspapers in the door’s cracks to keep the smoke out.
• Even if the door is cool, open it slowly. Stand low and to one side of the door, in case smoke or fumes seep around it.
• If heat and smoke do come in, close the door tightly, stuff clothing, towels, or newspapers in the door’s cracks to keep smoke out, and use an alternate way out if possible.
• Keep window’s closed, except if you are trying to escape from one. A draft from the open windows may draw smoke and fire into the room.
• If the hallway is clear of smoke, walk in a calm manner to the nearest fire exit and evacuate the building.
• Use the stairs – NEVER use elevators. Elevators are normally tied to a fire detection system and are not functional once the alarm sounds.
• Close doors as you leave to confine and delay the fire as much as possible.
• If the alarm is not already sounding, pull the fire alarm on your way out of the building. If there is no alarm to activate, yell ‘fire!’ as you leave.
• Move quickly to an open area, away from buildings, trees, power lines, and roadways. If your building has a designated assembly area and it is safe, head there.

ERPC Dispatcher: Michael (SA37)
TrackBox ERPC National & International
08616-TRACK
08616-87225
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*Dispatcher files are reports detailing the experience of the dispatcher as they deal with emergencies and so are recorded after the fact.