Attempting to gain access to an Estate

Dispatchers Files

Some time back we received an activation from a residential estate in the Kwazulu Natal area. They requested assistance with a person who was attempting to gain access to the Estate. The personnel at the gated entrance explained that the person appeared to be under the influence of Narcotics or potentially had mental health issues. He was uncooperative and could not provide the required information to the security personnel on duty.

It was established that the person had family living at the estate, however, they would not allow him access to their home because of many previous problems they had had with him. We immediately contacted the local SAPS station to request assistance. SAPS were on scene within a short period and removed the person from the area, taking him to the station where he could be collected by family. The matter was resolved by the family who will also be making use of available counseling services to assist the disturbed person.

Dispatcher: SA37 Michael
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08616-87225
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*Dispatcher files are reports detailing the experience of the dispatcher as they deal with emergencies and so are recorded after the fact.