Don’t wait until the next day…

Dispatcher Files

On night shifts we often get panic activations from members who have intruders in the early hours of the morning. Some of these intruders are caught by security response officers, CPF members or local SAPS, while others manage to get away. 

Some residents are more fortunate in incidents where there has been nothing taken, while other homes are emptied of valuables including their house and car keys, leaving them in a predicament.

Victims of robberies don’t always activate their TrackBox app as these situations are happening. Some wait till the next morning to report this kind of information to us. 

I urge members not to wait till the next day, even if the intruders did not get into your house or take any belongings. Please contact us immediately as we have members on the ground who can be on the lookout for these intruders.

There is also the possibility that these intruders have not left your property and are hiding out somewhere nearby or in a dark corner of your property. If we are contacted directly, all services sent to your home can check that your property is clear and that the intruders have gone.

In some cases the intruders wait till you have deactivated your alarm and unlocked your house, which makes easier access for them and at which point you may be vulnerable to attack.

I urge members to please be alert when intruders are on the property and to contact us immediately so we can dispatch all necessary services.

Stephanie (SA38)
TrackBox ERPC National & International
08616-TRACK
08616-87225
https://trackbox.world/
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