Emergency Response – Missing Person
We recently received a missing persons alert from one of our members. He explained that his colleague had not returned to work after dropping his children at school and that his phone had not been working for the past six hours. He was concerned that he may have been hijacked and requested our assistance.
We notified police and proceeded with a missing persons alert but fortunately received a message shortly thereafter that they had located the colleague who was safe.
Sadly after dropping his children off at school and on his way back to the office he had been alerted to the fact that his aunt had passed away, and in his haste to get to her home his battery died and he was therefore unable to make contact.
*Dispatcher files are reports detailing the experience of the dispatcher as they deal with emergencies and so are recorded after the fact.